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Title
Text copied to clipboard!Confluence Administrator
Description
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We are looking for a skilled and detail-oriented Confluence Administrator to manage, maintain, and optimize our Confluence environment. The ideal candidate will have a strong understanding of Atlassian tools, particularly Confluence, and will be responsible for ensuring the platform is effectively used across the organization for documentation, collaboration, and knowledge sharing.
As a Confluence Administrator, you will work closely with various departments to understand their documentation needs and implement solutions that enhance productivity and collaboration. You will be responsible for configuring spaces, managing user permissions, creating templates, and integrating Confluence with other tools. You will also provide training and support to users, ensuring they can effectively utilize the platform.
In this role, you will monitor system performance, troubleshoot issues, and implement best practices for content organization and governance. You will also stay up to date with the latest Confluence features and updates, recommending improvements and enhancements to ensure the platform evolves with the organization’s needs.
The successful candidate will have experience in system administration, excellent problem-solving skills, and a proactive approach to platform management. Strong communication skills are essential, as you will be working with both technical and non-technical stakeholders.
This is an excellent opportunity for someone passionate about knowledge management and collaboration tools to make a significant impact in a dynamic and growing organization.
Responsibilities
Text copied to clipboard!- Administer and maintain the Confluence platform across the organization
- Configure and manage spaces, templates, and permissions
- Collaborate with teams to understand documentation needs and implement solutions
- Provide user support and training on Confluence best practices
- Monitor system performance and troubleshoot technical issues
- Ensure content governance and organization standards are followed
- Integrate Confluence with other Atlassian and third-party tools
- Stay current with Confluence updates and recommend improvements
- Develop and maintain documentation for Confluence usage and administration
- Implement automation and macros to enhance user experience
Requirements
Text copied to clipboard!- Proven experience as a Confluence Administrator or similar role
- Strong knowledge of Atlassian Confluence and related tools
- Experience with user management and permission configuration
- Familiarity with scripting and automation within Confluence
- Excellent problem-solving and troubleshooting skills
- Strong communication and interpersonal abilities
- Ability to train and support users at all levels
- Understanding of content management and information architecture
- Experience with integrations and APIs is a plus
- Bachelor’s degree in Computer Science, Information Systems, or related field
Potential interview questions
Text copied to clipboard!- How many years of experience do you have with Confluence administration?
- Can you describe a complex Confluence configuration you’ve implemented?
- What strategies do you use to ensure content governance in Confluence?
- Have you integrated Confluence with other tools? If so, which ones?
- How do you handle user training and support for Confluence?
- What is your approach to troubleshooting performance issues in Confluence?
- Are you familiar with scripting or automation in Confluence?
- How do you stay updated with new Confluence features and best practices?
- Can you provide an example of a successful documentation project you supported?
- What challenges have you faced as a Confluence Administrator and how did you overcome them?
